Some might be in just for an oil change, but others are about to spend thousands of dollars. People are arriving knowing they are about to make a financial commitment to the dealership. What would you notice? How clean is it? It certainly should be tidy, but is it clean? Are the floors dirty from traffic or with oil drips and stains? How clean are the windows? Is the area well lit? Does the Service Drive feel inviting? It should. If you were to drive into your service drive today. The Service Drive is the customer’s first impression of your dealership’s service department. There’s an old saying, “Sales sells the first car, service sells the rest.” While this saying may be more about people, it’s actually the whole service experience that the customer considers. This gives both the customer and the service advisor a condition report of the tires, alignment, and vehicle condition. Each arriving customer drives their car through the Hunter Quick Check Drive. The Service Drive at Vero Beach Toyota in Vero Beach, FL – clean, bright, welcoming, and with a big, bold, exciting graphic. # autodealership, # automotiveownersrep, # cardealerconstruction, # cardealership, # cardealershipconstruction, # dealershipdesignandconstruction, # dealershiprenovations, # dealershipservicedepartment, # deaslershiprenovations, # hunterquickcheckdrive, # mercedesoffayetteville, # newcardealership, # pinehursttoyota, # servicedrive, # servicedrivethru, # verobeachtoyota September 23rd, 2021 | by Michael Kubinski

The service drive is your customer’s first impression.

Driving impression